UK rail strikes are currently affecting travel plans due to industrial disputes between rail operators and various unions. This will mean that widespread disruption is expected for rail services across Great Britain. 

We know that this will mean that your travel plans may need to be altered or may not be able to go ahead at all, but there are plans in place to help you.

Ticket acceptance

Thankfully, there are some easements to ticket validity to help you avoid the disruption. This means you’ll be able to use your ticket on an earlier or later date. To find out more, you can visit our dedicated strike page. 

Refunds and amendments

Anytime, Super Off-Peak or Off-Peak tickets are fully refundable if you haven’t used them. Here’s how to apply for a fee free refund from us.

Advance tickets are non-refundable but can be amended to a different date. Look at our guide to amending your Advance ticket to find out how to change your booking. You’re entitled to a full fee-free refund if your train is cancelled or rescheduled. Please check your train operator website before you travel for service updates.

Still have questions? You can also check for regular updates on the National Rail website. Or, you can email us if there’s something you need to know about your trip. Our customer service team is here to help.

Affected services

For more details on service levels during strikes, click here to visit our dedicated page. 

^{Please note: All information contained on this page, including any service information, is issued without liability. It was correct at the time of publication (November 25, 2022) but may be subject to change. Railsmartr is not responsible for any loss, inconvenience or disrupted travel plans incurred as a result of the information provided. Always check with your rail operator before you travel.}