Train travel disruption
London Services – Saturday 16 May
Travelling to, from, or through London this Saturday? Planned protests in central London are expected to make trains, stations, and public transport services much busier than usual throughout the day. London Euston is expected to be particularly busy with football fans travelling for the FA Cup Final.
What you need to know:
- Trains and stations across London are expected to be very busy
- Road closures and bus diversions may affect onward travel
- Services to and from London Euston are likely to be especially crowded
- Please allow extra time for your journey and plan ahead where possible
We strongly recommend checking your journey before setting off.
Refunds for disrupted or cancelled services
If you have Anytime, Off-Peak or Super Off-Peak tickets or have an Advance ticket and choose to abandon your train journey completely, you can apply for a fee free refund from us.
If you start your journey but abandon it due to cancellations or delays, you are entitled to a refund. But remember, this only applies if you return to your origin station.
Check our refund help pages to see how.
Delay compensation
If your journey is delayed, you may be entitled to compensation from the train operator you travelled with.
Please keep your train ticket and make a note of your journey details, as these will be needed to support any claim.
What else do you need to know? If you’d like to know about disruption on the railway you can check our dedicated page for details.