If you’re due to travel on any of the affected strike days your ticket will be valid on any service the day before or any day afterwards up to and including Tuesday 28th June. If you have a seat reservation, it won’t be valid on a different service but it may be possible to re-book this — just drop us an email and we can help you with this. Please note that if your ticket includes a London Underground journey, it may not be valid on this part of the service on a different date.
Anytime, Super Off-Peak or Off-Peak tickets are fully refundable if they haven’t been used. Here’s how to apply for a fee free refund from us.
Advance tickets can be amended to a different date, fee free with us. Look at our guide to amending your Advance ticket to find out how to change your booking today.
Still have questions? No worries, you can email us if there’s something you need to know about your trip. Our customer service team is here to help.