If you’re absolutely certain it’s yours and no other suitable seats are available, there’s only one thing to do. Simply ask the person politely if they’ll move. It’s often just an honest mistake and can easily be sorted.
Of course, if there are lots of unreserved seats, you might just want to keep it simple and sit in one of those.
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If you have a flexible ticket (such as an Off-Peak or Anytime ticket), there’s no obligation to sit in your reserved seat. You could even travel on a different train altogether (just be sure to check the restrictions on your ticket first). But remember – your original reservation won’t be valid on a different service – so it’s safest to keep to the service you booked if you want a seat!
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Can’t find any reservations on the train at all? This usually means that every seat is classified as ‘unreserved’. Sometimes, train operating companies are not able to add reservations to a train so representatives are usually available to guide you through what to do.
Some train operators (such as LNER) offer a seat reservation guarantee. This means you could receive compensation up to 100% of the value of your ticket if your reservation is missing and you can’t get a seat at all as a result. More details on seat reservations are available here.
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