Owned by First, Lumo is a company that runs trains between Edinburgh and London King’s Cross. They have five Class 803 trains, which were built by Hitachi. The trains are very similar to the ‘Azuma’ trains that LNER operate on the same route.
On board services
Just like on low-cost airlines, you can only bring a certain amount with you. You can only bring a small bag (to go under the seat) and a medium suitcase (to go in a larger luggage stack). Not every carriage has a luggage stack (A and E don’t) and some seats don’t even have access to an overhead rack. The former bike storage areas are used for the bulkiest luggage.
If you’re feeling peckish, there’s a LumoEats service. It’s basically a chance to pre-order from station outlets and have everything delivered to your seat. If you haven’t pre-ordered, snacks and drinks are still available.
You’ll find free WiFi on all Lumo trains.
There are very few tables on Lumo trains. You’ll only find two per carriage, which is so that the carriages can fit as many seats as possible. You’ll also find one three-point plug socket and two USB ports under every pair of seats.
It isn’t possible to bring non-folding bikes onto any Lumo train. This is because they have very limited space on board. You can transport your bike with the LumoLuggage service instead.
Pets are welcome on board. Dogs will need to be kept on leads and other small domestic animals must always travel in a fully enclosed basket that does not exceed 85 x 60 x 60 cm. Lumo staff will also provide water bowls and stool bags for pets.
You can find out more about Passenger Assist on our dedicated page. Staff help is available at stations for all services arriving and departing from Edinburgh, Newcastle, Stevenage and London. If you’re travelling from Morpeth, then assistance may only be available from the on-board staff.