Can I book train tickets with no booking fee?

With Railsmartr, booking train tickets with no booking fee couldn’t be easier. We simply don’t charge one! Why should you pay more than the cost of your ticket? We don’t charge any card fees, either. If you accept your card, then there are no extra costs attached.

Finally, we don’t charge any admin fees, ever. If you’ve changed your mind about when you’d like to travel, then you can do it without any extra fees.

If you book an ‘Advance‘ ticket, then you just need to book a new ticket and send us the booking information. We’ll refund the cheaper one. If you have a ‘flexible‘ ticket, you can refund it without any fees straight from your Railsmartr account, if you have one.

How do I book train tickets with no booking fee?

If you’re ready to book your train tickets with no booking fee, you can do it with Railsmartr. Once you’re on our homepage, just enter your details in the journey planner that looks like this:

We’ll always show you the cheapest fare first, depending on whether you want a single or a return. We even show slower routes if it means that you can get a better price. Not only can you get train tickets with no booking fee, but you get a wide choice!

There’s no need to faff around with making a user account, either. Just enter your details, pay and you’re ready to go.

Can I refund tickets without a fee?

Do you need a refund? Change your mind? That all depends on the ticket type. If you have a flexible ticket, such as Off-Peak or Anytime, then you can do it from your Railsmartr account, if you have one. Advance tickets aren’t refundable, but you can change them to a different date and time without any extra fees (other than the difference in price if there is one). You can find out more about this here.

Did you make your journey but you were delayed? Then you’ll need to claim compensation from the train company rather than claim a refund from us. You can find out more information on Delay Repay from your operator. You’ll find a list here.