If you bought an Anytime, Off-Peak or Super Off-Peak return ticket but only used the outward portion, we can refund the return portion of your train ticket.

What you need to know

• Your refund will be the price difference between a single and a return for the same ticket type.
• For Anytime train tickets this is usually (but not always) half the value of the return ticket.
• For Off-Peak and Super Off-Peak train tickets this may be as little as £1, or even 10p!
• We’ll give you whatever you’re entitled to. Sometimes there are no equivalent return and single ticket types (there might be an Off-Peak Day Return, but no Off-Peak Day Single); in which case we’ll base the refund on the nearest equivalent.

Find out more about refunding or amending your train ticket on our help page.