Does Railsmartr charge a fee for refunding a ticket?

Unlike any of our competitors, we don’t charge any fees for refunding your ticket. If you have a flexible ticket, such as an Anytime, Off-Peak or Super Off-Peak one, then you can do this straight from your Railsmartr account, if you have one. There’s no need to get in touch. 

Find out more on how to get a refund for your train ticket in our handy FAQs.