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Home » Train travel disruption

Train travel disruption

Looking for a guide to upcoming train travel disruption? You’re in the right place. We’ll tell you everything you need to know about widespread disruption and train company instructions not to travel.

Storm Éowyn

Service disruption is expected across the rail network on Friday 24 January. The MET office has issued warnings of high winds caused by Storm Éowyn. 

Here’s a run down what the train operators advise:

Avanti West Coast

Customers travelling north of Preston or on the North Wales route are strongly advised to check if the service is running before they travel.

LNER

No trains are operating north of Newcastle in either direction from 11.00

Services north of York are subject to short-notice cancellation and significant delay. Alternative travel options are limited due to the nature of the weather.

Customers are advised not to travel to and from stations north of York

London Northwestern Railway

No services are running between Crewe and Liverpool, although the line will be open and other services will operate on it.

Northern

Northern may cancel train services running across the whole network. Disruption is expected until the end of the day and in some cases up to 12:00 on Saturday 25 January.

You can travel using existing tickets on Northern services via the same route from Thursday 23 January until the end of service on Tuesday 28 January.

Or, you can choose to abandon your journey as a result of the disruption, you can claim a fee free refund.

Northern has issued a “do not travel” warning for the following services:

  • Oxenholme to Windermere (Windermere branch)
  • Barrow-Carlisle (Cumbrian Coast)
  • Settle-Carlisle
  • Barrow/Windermere-Manchester Airport
  • Carlisle-Barrow/Lancaster
  • Morecambe Heysham Port-Lancaster
  • Blackpool North to York (from Bradford to Blackpool)
  • Wigan to Leeds
  • Manchester Victoria to Leeds
  • Huddersfield-Sheffield (Penistone Line )
  • Hebden Bridge-Halifax (Calder Valley)
  • Leeds-Nottingham
  • Newcastle-Carlisle
  • Ashington-Newcastle (Northumberland line)

Scotrail

There will be no services in Scotland, all ScotRail services are suspended.

Can I use my ticket if I’ve booked to travel?

Yes, if your service has been affected you can use your ticket on a different day up to Tuesday 28 January. Most affected train companies have eased ticket restrictions so your ticket will be valid for a longer period. If you have a ticket valid for travel on Friday 24 January (including Advance), you can use the ticket from Thursday 23 January until Tuesday 28 January 2025. You will need to travel on the same route, with the same train operator and connecting operator as your original ticket. Remember, if you have a seat reservation this is unlikely to apply if you travel on a different service.

Here’s a list of train operators which will accept tickets up to Tuesday 28 January:

  • Avanti West Coast
  • Grand Central
  • LNER
  • Lumo
  • Northern
  • ScotRail
  • Transpennine Express

Can I get a refund if my service is disrupted or cancelled?

If you have Anytime, Off-Peak or Super Off-Peak tickets or have an Advance ticket and choose to abandon your journey completely, you can apply for a fee free refund from us.

Check our refund help pages to see how.

What else do you need to know? If you’d like to know about strike action on the railway you can check our dedicated page for details. For specific engineering works we recommend you check the website of the train operator you are travelling with.