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How do I use an eTicket?

You use an eTicket by scanning it at the station gateline or on the train.

We’ll email the ticket to you once your booking is complete. You can use either the PDF or PKPASS attachment. Both formats contain the same information – so it’s up to you.


  • You could show the PDF on your phone or print it out
  • You can add the PKPASS to your Apple Wallet on your iPhone (or iPad) and just use that
  • Or you could do both, or any other combination. It’s all fine!
  • Your eTicket has a barcode that can be scanned at gatelines at stations, or by the guard/train manager on board a train, to check that it’s valid.Find out more in our guide to getting your tickets.