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Do I need my email confirmation to travel?

No, you don’t need your email confirmation to travel. It’s just for advice, although you may find the itinerary useful to remind you of your train times.

To travel, you must have your train tickets, and your railcard if you used one, with you. These are proof of your right to travel.

If you board a train with only a booking confirmation, and without any tickets, you will be asked to buy new tickets at the full price (without any railcard discount). You may also be subject to a Penalty Fare.