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Do I need a smartphone to use an eTicket?

No, you don’t need a smartphone (and you don’t need to download an app either!) to use an eTicket. If you haven’t got a phone that can display your eTicket, then just print it off before travel. The paper version is all you need. You’ll need to print it off at home or at work before you travel – it can’t be printed at stations, or on board trains.